How Keygrain Studio handles customer information.

Who We Are

Keygrain Studio

Keygrain Studio sells handmade wooden wrist rests, natural care products, and related desk accessories online. You can contact the shop at [email protected].

Information Collected

What we may receive.

• Your name, email address, delivery address, and order details from Stripe Checkout.
• Messages you send by email, including questions, custom notes, or tracking queries.
• Basket choices stored in your browser so the basket works properly.
• Cookie and advertising measurement data if you accept optional marketing cookies.

How It Is Used

Why the data is needed.

• To process, make, pack, and dispatch your order.
• To answer customer questions and handle returns or delivery issues.
• To keep basic business and payment records.
• To measure advertising performance when optional cookies are accepted.

Payment And Partners

Trusted services used by the shop.

Payments are processed securely by Stripe. Keygrain Studio does not receive or store full card details. The site is hosted on Render, DNS and email routing are managed through Cloudflare, and Google Ads may be used for advertising measurement if you accept optional cookies.

Keeping Information

How long records are kept.

Order and message records are kept only for as long as needed for fulfilment, customer support, tax, accounting, dispute handling, and normal business record keeping.

Your Choices

Access, correction, and deletion.

You can contact Keygrain Studio to ask about the personal data held about you, correct inaccurate information, or request deletion where applicable. Some records may need to be kept for legal, accounting, or dispute reasons.